AWESOME Guests.

When I tell other cast members where I work the look I get is usually like, "Ooooh.  Sorry."  Here's the Guest Relations rumor:  It's a lot of people yelling at you and complaining.

Here's the truth: It's very much NOT that.

Are there people who are upset?  Of course.  It's people we're talking about here.  And most of the time they're justified in their reasons for being upset or annoyed.  And I fully understand that they're yelling at the nametag, not at me individually.  

But I would say 80% of the people I talk to are very happy, lovely, thrilled to be here, and completely worth the handful of guests who aren't so.  Here are a few examples of some recent guests who still make me smile:

- The teenage girl with the Glee tour shirt.  Adorable kid with braces and she had the "Likes Boys" shirt on and I was like, "You know, you look just as cute in that shirt as Kurt does." And she was like, "OHMYGOSHLET'STALKABOUTKURT."  Uhm.  Yes.  I would LOVE to talk about Chris Colfer.

- Yesterday I wasn't having the best day and I helped a mom and her two little girls in a double stroller over the counter.  I think I made them first visit buttons.  When I was drawing pixie dust all over them I heard one little girl ask how I knew her name and if I was a princess.  So I handed them their buttons and they ran up to the counter and YELLED, "YOU'RE BEAUTIFUL!" I was like, "Not as beautiful as you!" And they were like, "No!  You are!"  I honestly couldn't handle that one and had to step out back and not tear up.

- The adult whose lost and found item I found was like, blown away I had it.  So he goes, "YOU'RE LIKE, AWESOME.  ONLY COOLER."  Thank you, sir.  I have to agree.

- The little girl yesterday who came in with a birthday button on and bright red eyes from crying.  Turns out she got a little Pooh plush from the hotel lobby for her birthday and Pooh is her favorite character.  She was watching the parade and forgot Pooh on the bench and when she got back he was gone.  I looked in lost and found and no Pooh yet.  So I grabbed a No Strings book and took her next door and let her pick out a new Pooh.  But why get the $10 little Pooh she had lost when we can get her the singing, light up, big Pooh plush with a birthday hat and cake?!  Her little face when I offered it was like, precious beyond words.  Birthday made.

- Guests from Massachusetts as a whole.  They see my nametag and FREAK.  "OH MY GOD I'M FROM THE CAPE/LENOX/NATICK/SPRINGFIELD."  Most of the time I have no clue what town they mean but you know, Mass people are good people. 

So do people get upset and come see me?  Sure.  I don't mind.  Nothing really gets to me.  But I love fixing problems and I love even more making magic for our guests so when other cast members look at me like that I can honestly say that it's pretty much the best job ever.